Shipping and Delivery

Shipping Info

• Small orders generally ship out within 3 business days of order placement. Bulk engraved orders can take longer depending on the size and complexity of the order. It is important to note that shipping transit time will also apply after we ship the order. Transit time can vary significantly depending on your location in the country.
• The shipping cost is determined by the weight of the products that are ordered. Product weights are tracked in your shopping cart and are then totaled upon checkout, yielding your total shipping cost. We do not make a profit on shipping. However, please note that the shipping of glass does require special measures such as shock absorbent fillers and large box sizes, and that is what drives our shipping prices.

• FedEx Ground and FedEx SmartPost are service options offered through the website.
• FedEx Ground shipping transit time generally ranges from 1-5 business days, depending on your location in the Continental US. Orders are shipped from our location in Reno, Nevada. To view a map of Ground shipping transit times please click here.
• FedEx SmartPost is offered for small orders weighing less than 10 lbs. SmartPost shipping transit time ranges from 2-8 business days, depending on your location in the Continental US. Your SmartPost package will be transported via FedEx but will be delivered via the US Postal Service.
• For large bulk orders, we suggest that you place your order over the phone or through e-mail, to ensure accurate shipping charges. Actual shipping rates do differ greatly for such orders, depending on the size of the items ordered as well as your specific location. If large bulk orders are placed through the website, a shipping price will be estimated based only on product weight; therefore it is best to place your bulk order directly with us.
• Please see our current FedEx Ground and FedEx SmartPost shipping rates listed below.

Order Weight (Pounds) Ground Shipping Cost SmartPost Shipping Cost

0-2lbs $9.95 $6.95
3-5lbs $12.95 $8.95
6-9lbs $14.95 $9.95
10-20lbs $16.95 N/A
21-50lbs Varies by zip code N/A
50lbs+ Varies by zip code N/A

• We also offer Air shipping options such as FedEx 2 Day Air and FedEx Standard Overnight for orders under a certain weight. For Air shipping on a larger order please contact us directly.
• Please see our current FedEx 2 Day Air and FedEx Standard Overnight shipping rates listed below.

Order Weight (Pounds) 2 Day Air Shipping Cost Standard Overnight Shipping Cost

Under 2lbs $17.95 $36.95
2-3lbs $28.95 $49.25
4-5lbs $36.95 $64.95
6-10lbs $48.95 $79.95
11lbs+ Varies by zip code Varies by zip code

• We will email your FedEx tracking number to you upon shipment of your order.
• For certain orders, we offer shipping via the US Postal Service. Standard Post and Priority Mail are service options offered through the website for orders shipping to Alaska or Hawaii.
• Shipment to APO/FPO addresses is possible as well, and we will use the US Postal Service for such orders. Please contact us if you would like to ship to an APO/FPO address.
• We are able to ship to PO Boxes and will use a postal service delivery method for such orders.
• We are currently only shipping within the United States